Event name

POMS_00104

Event text

Null result returned sending Add Stations to {0}

Event level

Information event. No alarm is generated.

Trigger component

Experience Portal Manager

Problem description

{0} - The Media Server to receive the stations.

The Avaya Experience Portal system encountered problems while downloading stations to the Media Server.

Proposed Solution

Procedure

  1. Restart the Media Server from the EPM.
  2. If the problem persists, reboot the Media Server from the EPM.
  3. If you cannot reboot the Media Server from the EPM, manually reboot the Media Server.
  4. If the problem persists, reinstall the Media Server.