Event name

POMS_00106

Event text

Null result returned sending Configuration to {0}

Event level

Information event. No alarm is generated.

Trigger component

Experience Portal Manager

Problem description

{0} - The Media Server that was to be configured.

The Avaya Experience Portal system encountered problems while downloading configuration data to the Media Server.

Proposed Solution

Procedure

  1. Restart the Media Server from the EPM.
  2. If the problem persists, reboot the Media Server from the EPM.
  3. If you cannot reboot the Media Server from the EPM, manually reboot the Media Server.
  4. If the problem persists, reinstall the Media Server.