Event name

POMS_00111

Event text

Error {1} returned sending Halt command to {0}

Event level

Information event. No alarm is generated.

Trigger component

Experience Portal Manager

Problem description

{0} - Media Server that was to be halted

{1} - Error that occurred when attempting to halt the Media Server

The Avaya Experience Portal system encountered problems while halting the Media Server.

Proposed Solution

Procedure

  1. When the Halt command is reenabled, start the command from the EPM.
  2. If the Media Server does not halt, manually stop and halt the Media Server.