Event name

POMS_00114

Event text

Null result returned sending Reboot command to {0}

Event level

Information event. No alarm is generated.

Trigger component

Experience Portal Manager

Problem description

{0} - The Media Server that was to be rebooted.

The Avaya Experience Portal system encountered problems while rebooting the Media Server.

Proposed Solution

Procedure

  1. When the Reboot command is reenabled, start the command from the EPM.
  2. If the Media Server does not reboot, manually reboot the Media Server, and start the Media Server when it enters the Stopped state.