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POMS_00118
- Event name
POMS_00118
- Event text
Null result returned sending Stop command to {0}
- Event level
Information event. No alarm is generated.
- Trigger component
Experience Portal Manager
Problem description
{0} - The Media Server that was to be stopped.
The Avaya Experience Portal system encountered problems while stopping the Media Server.
Proposed Solution
Procedure
- When the Stop command is reenabled, start the command from the EPM.
- If the Media Server does not stop, manually reboot the Media Server.
- If the Media Server does not enter the Stopped state, reinstall the Media Server.