Event name

POMS_00123

Event text

Configuring Media Server {0} failed with error {1}

Associate alarm details

Name: QOMS_00123

SNMP Trap ID: 17184

Event level

Error event.

Minor alarm is generated by default. You can change the severity for this alarm by logging on to Experience Portal Manager and using the Alarm Codes page.

Trigger component

Experience Portal Manager

Problem description

{0} - The Media Server that was to be configured.

{1} - The error that occurred while attempting to configure the Media Server.

The Avaya Experience Portal system encountered problems while downloading configuration data to the Media Server.

Proposed Solution

About this task

The configuration is downloaded automatically again to the Media Server.

Procedure

  1. If configuration cannot be downloaded, manually reboot the Media Server and start the Media Server from the EPM when the Media Server enters the Stopped state.
  2. If the Media Server does not enter the Stopped state, reinstall the Media Server.