Event name

POMS_00127

Event text

Media Server {0} returns a station/license count of {1} that differs from the EPM configured count of {2}

Event level

Information event. No alarm is generated.

Trigger component

Experience Portal Manager

Problem description

{0} - The name of the Media Server

{1} - The number of stations reported in the Media Server heartbeat

{2} - The number of stations that the EPM believes are configured.

The number of configured stations reported by the Media Server exceeded the number of stations that were configured by the EPM.

Proposed Solution

Procedure

  1. Restart the Media Server from the EPM.
  2. If the Media Server does not start, manually reboot the Media Server.
  3. When the Media Server enters the Stopped state, start the Media Server.
  4. If the Media Server does not enter the Stopped state, reinstall the Media Server.