Event name

POMS_00160

Event text

Failed to retrieve initial configuration change dates; OMS will terminate!

Associate alarm details

Name: QOMS_00160

SNMP Trap ID: 17203

Event level

Failed event.

Critical alarm is generated by default. You can change the severity for this alarm by logging on to Experience Portal Manager and using the Alarm Codes page.

Trigger component

Experience Portal Manager

Problem description

During startup, the EPM could not retrieve change dates within 10 retrieval attempts.

The OMS will terminate.

Proposed Solution

Procedure

  1. Restart the Postgres database.
  2. Restart Tomcat.
  3. If the problem persists, reinstall the EPM.