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POMS_00248
- Event name
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POMS_00248
- Event text
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External database reinitialization failed with error {0}
- Event level
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Error event. No alarm is generated.
- Trigger component
Experience Portal Manager
Problem description
{0} - The error message.
The system could not access the external report database after it has successfully connected to it.
Proposed Solution
Procedure
- Verify that the external report database is running properly.
- Ensure that the connection information for the external report database is correct.
- Verify that the database driver has been properly installed.
- Verify that the Avaya Experience Portal tables have been created in the external database.