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POMS_00254
- Event name
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POMS_00254
- Event text
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Connected to external database {0} using JDBC driver {1} failed with error {2}
- Associate alarm details
Name: QOMS_00254
SNMP Trap ID: 17901
- Event level
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Error event.
Minor alarm is generated by default. You can change the severity for this alarm by logging on to Experience Portal Manager and using the Alarm Codes page.
- Trigger component
Experience Portal Manager
Problem description
{0} - The URL of the external database.
{1} - The JDBC driver that was configured for the database.
(2) - The SQL error.
The system could not connect to the external database using the JDBC driver that was specified in the event message.
Proposed Solution
Procedure
- Verify that the external report database is running properly.
- Ensure that the connection information for the external report database is correct.
- Verify that the database driver has been properly installed.
- Verify that the Avaya Experience Portal tables have been created in the external database.