Event name

POMS_00262

Event text

Could not insert duplicate Avaya Experience Portal System {0} into external report database

Event level

Information event. No alarm is generated.

Trigger component

Experience Portal Manager

Problem description

{0} - The name of the Avaya Experience Portal system.

The system could not add a second instance of the Avaya Experience Portal name. An entry of the Avaya Experience Portal system with a different IP address already exists in the database.

Proposed Solution

Procedure

  1. Change the name of the Avaya Experience Portal system that you want to add.
  2. Add the new Avaya Experience Portal system again.