POMS_00278

Event name

POMS_00278

Event text

Error retrieving all Media Servers from internal database to insert into external report database for Avaya Experience Portal ID {0}, SQL error ({2}) is {1}

Event level

Error event. No alarm is generated.

Trigger component

Experience Portal Manager

Problem description

{0} - The Avaya Experience Portal ID.

{1} - The SQL error.

{2} - The operation (Insert or Add Batch).

The system encountered a problem when either retrieving data of the specified Media Servers from the internal database or adding the data to the external database.

If the operation Insert was displayed in the event message, the system encountered a problem when retrieving data from the internal database.

If the operation Add Batch was displayed, the system encountered a problem when adding the data to the external database.