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POMS_00295
- Event name
-
POMS_00295
- Event text
-
Error {0} ("{1}") fetching Avaya Experience Portal systems
- Event level
-
Error event. No alarm is generated.
- Trigger component
Experience Portal Manager
Problem description
{0} - The error code.
{1} - The description of the error.
An error occurred when retrieving the Avaya Experience Portal systems from the external database.
Proposed Solution
Procedure
- Verify that the external report database is running properly.
- Ensure that the connection information for the external report database is correct.
- Verify that the database driver has been properly installed.
- Verify that the Avaya Experience Portal tables have been created in the external database.