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POMS_00321

Event name

POMS_00321

Event text

Media Server {0} logging attempt to system log failed a total of {1} times within the last {2} minutes

Event level

Information event. No alarm is generated.

Trigger component

Experience Portal Manager

Problem description

{0} - The name of the Media Server.

{1} - The number of failed log attempts.

{2} - The time period when consecutive failures occurred.

Multiple failed log attempts were logged in a single entry to limit the number of alarms. The Media Server reported logging issues in each poll. \This event occurs when one of the following happens:

  • There is a large number of logging attempts from multiple Media Servers happening at the same time.

  • A networking problem that prevents the Media Server from logging to the system log of the system log is offline.

Proposed Solution

Procedure

  1. Verify that the network is functioning properly.
  2. Restart the Media Server.
  3. If the system log is out of service, restart the EPM.