Event name

POMS_00331

Event text

Failed to update Media Server IDs in internal database, with error "{0}"

Event level

Error event. No alarm is generated.

Trigger component

Experience Portal Manager

Problem description

{0} - Error description. An attempt to update Media Server IDs in the internal database failed.

Proposed Solution

Procedure

  1. Investigate the error description to determine a proper course of action.
  2. Contact Avaya Technical Support.