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POMS_00332
- Event name
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POMS_00332
- Event text
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Failed to update Media Server IDs in external report database, with error "{0}"
- Event level
-
Error event. No alarm is generated.
- Trigger component
Experience Portal Manager
Problem description
{0} - The SQL error encountered.
The system failed to update Media Server IDs in the external database.
Proposed Solution
Procedure
- Verify that the external report database is running properly.
- Ensure that the connection information for the external report database is correct.
- Verify that the database driver has been properly installed.
- Verify that the Avaya Experience Portal tables have been created in the external database.