Event name

POMS_00334

Event text

Updating statistics in external report database for Experience Portal ID {0} failed with error "{1}"

Event level

Error event. No alarm is generated.

Trigger component

Experience Portal Manager

Problem description

{0} – Experience Portal ID

{1} – Error description: An attempt to update various system-related statistics in the internal database failed.

Proposed Solution

Procedure

  1. Investigate error description to determine a proper course of action.
  2. If required, Contact Avaya Technical Support.