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POMS_00335

Event name

POMS_00335

Event text

Admin URL {0} and creation time {1} in external database do not match admin URL {2} and creation time {3} in internal database. Exiting the cluster.

Associate alarm details

Name: QOMS_00335

SNMP Trap ID: 17902

Event level

Error event.

Major alarm is generated by default. You can change the severity for this alarm by logging in to Experience Portal Manager and using the Alarm Codes page.

Trigger component

Experience Portal Manager

Problem description

{0} - Avaya Experience Portal system's admin URL stored in external database.

{1} - Avaya Experience Portal system's creation time stored in external database.

{2} - Avaya Experience Portal system's admin URL stored in local database.

{3} - Avaya Experience Portal system's creation time stored in local database.

The Avaya Experience Portal system's admin URL and creation time do not match those stored in the external database. As a result, the Avaya Experience Portal system is forced to suspend access to the external database.

Proposed Solution

Procedure

Attempt to re-join the external database.