- Event name
-
POMS_00355
- Event text
-
Null pointer exception occurred retrieving {0} from configuration database during operation {1} with error {2} and cause {3}
- Event level
-
Error event. No alarm is generated.
- Trigger component
Experience Portal Manager.
Problem description
{0} - Type of data being retrieved.
{1} - The operation being executed.
{2} - Error details.
{3} - Exception details.
A null pointer exception occurred while attempting to retrieve data from the configuration database. This is an internal error.
Proposed Solution
Procedure
Contact Avaya Technical Support.