Event name

POMS_00366

Associated alarm name
QOMS_00366
Event text

Auxiliary EPM {0} has failed multiple database sync attempts, exceeding the maximum of {1} attempts

Event level

Error event. A major alarm is generated.

Trigger component

Experience Portal Manager.

Problem description

{0} – The name of the auxiliary EPM.

{1} – The number of database sync attempts.

The auxiliary EPM in question has failed multiple database sync attempts, exceeding the maximum attempt threshold.

Proposed Solution

Procedure

  1. Investigate trace log to determine a proper course of action.
  2. Contact Avaya Technical Support if needed.