Condition
- Event name
POMS_00389
- Event text
HTML processing suspended because the HTML Sessions of {0} have reached {1} licensed sessions
- Associate Alarm Name
- QOMS_00389 SNMP Trap ID: 17902
- Event level
Error event. Error alarm is generated by default. You can change the severity for this alarm by logging on to Experience Portal Manager and using the Alarm Codes page.
- Trigger component
Experience Portal Manager
Problem description
{0} - Total number of HTML sessions
{1} - Total licensed sessions
The number of HTML sessions reached the number of licensed sessions.
Solution
Contact Avaya to increase the number of licenses or postpone
the use of HTML apps until the next day.