 |
PSESM00001
- Event name
PSESM00001
- Event text
Network error occurred on CCXML message channel, error = {0}
- Event level
Warning event. No alarm is generated.
- Trigger component
Media Server SessionManager process
Problem description
{0} - The error message.
The connection between the SessionManager and CCXML processes encountered problems. The CCXML process was either stopping or restarting.
Proposed Solution
Procedure
If the SessionManager cannot establish a connection to
the CCXML interpreter, use one of the following methods to verify
that the CCXML interpreter is running:
Review the home page of the Media Server Service Menu.
Run the command stat.php on the Media Server.
Restart the Media Server.