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PSESM00004
- Event name
PSESM00004
- Event text
Connect to VXML process message channel failed with error {0}
- Event level
Warning event. No alarm is generated.
- Trigger component
Media Server SessionManager process
Problem description
{0} - The error message.
The SessionManager could not connect to the vxmlmgr process message channel. The vxmlmgr process is not running.
Proposed Solution
Procedure
If the SessionManager cannot establish a connection to
the CCXML interpreter, use one of the following methods to verify
that the CCXML interpreter is running:
Review the home page of the Media Server Service Menu.
Run the command stat.php on the Media Server.
Restart the Media Server.