Event name

PSESM00008

Event text

Unable to register VXML message channel {0}, error = {1}

Event level

Error event. No alarm is generated.

Trigger component

Media Server SessionManager process

Problem description

{0} - The VXML message channel.

{1} - The error message.

The SessionManager could not register the callback method for the VXML channel object. This problem occurred due to one of the following reasons:

  • The Media Server installation was not completed successfully.

  • The SessionManager encountered configuration problems.

Proposed Solution

Procedure

  1. Reinstall the Media Server.
  2. If the problem persists, contact Avaya Technical Support.
    Note:

    Before contacting Avaya Technical Support, reproduce the problem by setting the Session and CCXML tracing to Finest.