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PSESM00010
- Event name
PSESM00010
- Event text
Unable to send message to VXML channel, error = {0}
- Event level
Warning event. No alarm is generated.
- Trigger component
Media Server SessionManager process
Problem description
{0} - The error message.
The SessionManager could not send a message to the VXML message channel. The connection between the SessionManager and VXML processes encountered problems. The VXML process was either stopping or restarting.
Proposed Solution
Procedure
If the SessionManager cannot establish a connection to
the CCXML interpreter, use one of the following methods to verify
that the CCXML interpreter is running:
Review the home page of the Media Server Service Menu.
Run the command stat.php on the Media Server.
Restart the Media Server.