- Event name
-
PSESM00019
- Event text
-
Unable to create ASR port, attempted to connect to the following servers: {0}
- Associate alarm details
-
Name: QSESM00019
SNMP Trap ID: 17076
- Event level
-
Information event.
Major alarm is generated by default. You can change the severity for this alarm by logging in to Experience Portal Manager and using the Alarm Codes page.
- Trigger component
Media Server SessionManager process
Problem description
{0} - The error message.
The SessionManager could not create an ASR port object for the operation. The ASR provider encountered the problems.
Proposed Solution
About this task
Review the log reports on the EPM for additional ASR provider errors.
Review the SessionManager process logs by using the Logs page on the Media Server Service Menu.