Event name

PSESM00028

Event text

Error {0} opening file {1}.

Event level

Warning event. No alarm is generated.

Trigger component

Media Server SessionManager process

Problem description

{0} - The error message.

{1} - The name of the log file.

The SessionManager could not open a log file due to permission problem or a disk error, such as out of disk space.

Proposed Solution

Procedure

  1. Verify that the SessionManager has the correct level of file and directory permissions.
  2. Verify that disk space is sufficient.