Event name

PSESM00041

Event text

Telephony MakeCall to CalledURI {0} failed with error {1}

Event level

Information event. No alarm is generated.

Trigger component

Media Server SessionManager process

Problem description

{0} - The failed URI.

{1} - The error message.

The telephony provider reported an error.

Proposed Solution

Procedure

  1. Review log reports on the EPM for additional telephony provider errors.
  2. If the problem persists, contact Avaya Technical Support.
    Note:

    Before contacting Avaya Technical Support, try to reproduce the problem by setting the Session tracing to Finest, and generating the log file.