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PSESM00042
- Event name
PSESM00042
- Event text
Playfile with file {0} failed on EndPoint {1} with error {2}.
- Event level
Information event. No alarm is generated.
- Trigger component
Media Server SessionManager process
Problem description
{0} - The name of the file.
{1} - The name of the endpoint.
{2} - The error message.
The telephony provider reported an error.
Proposed Solution
Procedure
- If the problem persists, contact Avaya Technical Support.
Note: Before contacting Avaya Technical Support, reproduce the problem by setting the Session tracing to Finest and Telephony tracing to Finer. Generate the log file and contact Avaya Technical Support.