Event name

PSESM00044

Event text

TTS operation failed with error {0} on TTS Server {1}

Event level

Information event. No alarm is generated.

Trigger component

Media Server SessionManager process

Problem description

{0} - The error message.

{1} - The name of the TTS server.

The TTS provider reported an error.

Proposed Solution

Procedure

  1. Review log reports on the EPM for additional TTS provider errors.
  2. If the problem persists, contact Avaya Technical Support.
    Note:

    Before contacting Avaya Technical Support, reproduce the problem by setting the Session and ASR tracing to Finest. Generate the log file and contact Avaya Technical Support.