Event name

PSESM00056

Event text

CreateCall failed with error {0}

Event level

Information event. No alarm is generated.

Trigger component

Media Server SessionManager process

Problem description

{0} - The error message.

The telephony provider reported a problem.

Proposed Solution

Procedure

  1. Review log reports on the EPM for additional telephony provider errors.
  2. If the problem persists, contact Avaya Technical Support.
    Note:

    Before contacting Avaya Technical Support, try to reproduce the problem by setting the Session and tracing to Finest and Telephony tracing to Finer, and generating the log file.