Event name

PSESM00064

Event text

TTS provider error {0} with description {1}

Event level

Warning event. No alarm is generated.

Trigger component

Media Server SessionManager process

Problem description

{0} - The error code.

{1} - The error message.

The TTS provider encountered a problem while trying to connect to the TTS server. This problem occurred due to an invalid configuration or a problem on the TTS server.

Proposed Solution

Procedure

  1. On the EPM, verify that the TTS configurations are correct.
  2. Ensure that the TTS server is running.