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PSESM00066
- Event name
PSESM00066
- Event text
Telephony Subsystem Error: All Stations Out-Of-Service.
- Associate alarm name
QSESM00066
- Event level
Error event.
Major alarm is generated by default. You can change the severity for this alarm by logging in to Experience Portal Manager and using the Alarm Codes page.
- Trigger component
Media Server SessionManager process
Problem description
The Media Server could not take incoming calls because all stations assigned to the Media Server were out of service.
Proposed Solution
Procedure
- Go to the EPM interface.
- On the Port Distribution Web page, identify the ports that have been assigned to the Media Server.
- Ensure that the private branch exchange (PBX) and the Media Server are communicating properly.
- On the H.323 Connections Web page, verify that the configurations for the IP Address, Phone Numbers, Passwords, and ports for the PBX are correct.
- On the VoIP Web page, verify that the VoIP Network Address configured for the Media Server is correct.
- Verify that the PBX is running properly.