Event name

PSESM00070

Event text

Application errors occurred for application {0} {1} {2}

Associate alarm details

Name: QSESM00070

SNMP Trap ID: 17901

Event level

Error event.

Minor alarm is generated by default. You can change the severity for this alarm by logging on to Experience Portal Manager and using the Alarm Codes page.

Trigger component

Media Server SessionManager process

Problem description

{0} - The name of the application.

{1} - The session ID.

{2} - The error message.

The CCXML or VXML browser encountered an error when executing a CCXML or VXML application.

Proposed Solution

Procedure

  1. From the EPM, review events that were generated by the CCXML Browser, VoiceXML Browser, or Session Manager around the same time that this event was generated.
  2. For additional information, review the following log files:

    • $AVAYA_MPP_HOME/logs/process/SessMgr

    • $AVAYA_MPP_HOME/logs/process/CXI

    • $AVAYA_MPP_HOME/logs/process/VB