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PSESM00078

Event name

PSESM00078

Event text

Network Service (dialog) URL failed security pattern match URL: [{0}] Pattern: [{1}]

Event level

Warning event. No alarm is generated

Trigger component

Media Server SessionManager process

Problem description

{0} - The application URL that was passed on to the SIP invite.

{1} - The Dialog URL Pattern that was used to verify the application URL.

You might encounter this event if the applications that are configured on the EPM have a value of Yes in the Network Media Service field and a regular expression value in the optional Dialog URL Pattern field. This event is logged when the application URL that was passed on to the SIP invite fails to match the security pattern. In this case, the VXML URI that was specified for the application in the EPM is used instead of the URL that was passed on to the SIP invite.

Proposed Solutions

Procedure

  1. Validate that the Avaya Experience Portal system is not being improperly used. The Dialog URL Pattern field is provided as a security measure to prevent a SIP invite that runs invalid applications on your Avaya Experience Portal system.
  2. If the application URL is valid, verify that the value entered in the Dialog URL Pattern field is a proper regular expression that matches your application URL.