Event name

PSESM00094

Event text

MPP cannot parse the following string as JSON, the problem string is {0}, Session {1}

Trigger component

MPP Session Manager process

Problem description

{0} - The whole string which tries to be interpreted as JSON but is not a valid JSON string.

{1} - Session is the session ID customers can use to track the call.

The SessionManager component encountered an error when trying to parse a JSON string.

Common causes

• When using Google Speech, the CDATA part in your grammar is not a valid JSON string.

• In the Application page for Google ASR, the vendor-parameters string is not a valid JSON list.