Event name

PSYSM00007

Event text

Cannot publish Media Server configuration data; {0} due to error {1}.

Event level

Error event. No alarm is generated.

Trigger component

Media Server System Manager issues

Problem description

{0} - Configuration data details.

{1} - The error message.

The Media Server System Manager could not access the file $AVAYA_MPP_HOME/config/globalparams. The file contained global parameter settings that were required for local Media Server processes.

Proposed Solution

Procedure

  1. Stop the Media Server.
  2. Delete the $AVAYA_MPP_HOME/config/globalparams file.
  3. Ensure that the $AVAYA_MPP_HOME/config directory has read/write permissions.
  4. Restart the Media Server.