Event name

PSYSM00009

Event text

During Media Server startup, process {0} failed to start due to error {1}.

Associate alarm details

Name: QSYSM00009

SNMP Trap ID: 17034

Event level

Error event. Minor alarm generated.

Trigger component

Media Server System Manager issues

Problem description

{0} - The process that failed.

{1} - The error message.

The Media Server process could not start.

Proposed Solution

Procedure

  1. Review the file $AVAYA_MPP_HOME/config/mppconfig.xml.
  2. Identify the executable for the listed Media Server process.
  3. Ensure that the executable of the Media Server process has the correct path and correct executable privileges.