- Event name
PSYSM00019
- Event text
Unexpected exception {0} occurred in {1}.
- Event level
Error event or Warning event. No alarm is generated.
- Trigger component
Media Server System Manager issues
Problem description
{0} - The exception details.
{1} - The operation.
The Media Server System Manager could not complete the operation listed in the event message. This is an internal error.
Proposed Solution
Procedure
Contact Avaya Technical Support.
Note:
Before contacting Avaya Technical Support, try to reproduce the problem by setting the Management tracing to Finest, and generating the log file.