Event name

PSYSM00023

Event text

Media Server Process {0} initialization failed with error {1}.

Associate alarm details

Name: QSYSM00023

SNMP Trap ID: 17046

Event level

Fatal event.

Major alarm is generated by default. You can change the severity for this alarm by logging in to Experience Portal Manager and using the Alarm Codes page.

Trigger component

Media Server System Manager issues

Problem description

{0} - The process that could not be initialized.

{1} - The error message.

The Media Server System Manager could not complete internal initialization for the process named in the event message. The named process could not be managed or run by the System Manager.

Proposed Solution

Procedure

  1. Review error logs for the process in the file $AVAYA_MPP_HOME/logs/process/SysMgr.
  2. Identify errors that occurred prior to this fatal event.