`PSYSM00032`

Event name: PSYSM00032
Event text: Media Server System Manager restarting after abnormal shutdown.
Event level: Warning event. No alarm is generated.
Trigger component: Media Server System Manager issues

Problem description

The Media Server System Manager stopped unexpectedly and restarted automatically after it stopped.

This problem might have been caused by a power outage.

Proposed Solution

Procedure

On the Media Server, identify core files for Media Serversysmgr in the directory /tmp/core.
If core files exist, use the getMedia Serverlogs.sh script to collect core and log files.
Note:
For information on how to use the getMedia Serverlogs.sh script, see Troubleshooting Avaya Avaya Experience Portal 4.1.
Contact Avaya Technical Support.