- Event name
-
PSYSM00038
- Event text
-
Error {0} downloading document {1} to {2}
- Event level
-
Warning event. No alarm is generated.
- Trigger component
Media Server System Manager issues
Problem description
{0} - The error message.
{1} - The URL of the document.
{2} - The directory to which the document was copied.
The System Manager could not download the specified document from the EPM. The document is an application error handler file for the CCXML or VXML application.
Proposed Solution
Procedure
If the problem persists,
contact Avaya Technical Support.