- Event name
PSYSM00041
- Event text
Failed to install certificate file {0}
- Event level
Warning event. No alarm is generated.
- Trigger component
Media Server System Manager issues
Problem description
{0} - The command that failed.
The System Manager could not install the Media Server/application server certificate file. This certificate file must be installed through an openssl hash-link file in order for the Media Server to establish a TLS connection with the application server.
Proposed Solution
About this task
Procedure
- Remover the existing application certificate and the link to the certificate.
- Restart the Media Server from the EPM.
Proposed Solution
Procedure
If the problem persists,
contact Avaya Technical Support.