- Event name
PSYSM00042
- Event text
Execution of handler directory cleaning script {0} failed with error {1}
- Event level
Warning event. No alarm is generated.
- Trigger component
Media Server System Manager issues
Problem description
{0} - The name of the script.
{1} - The error message.
The System Manager could not run the script that cleans the VXML/CCXML error handler directory. The script is used to clean deprecated handler files. It does not affect handlers that are being downloaded.
Proposed Solution
About this task
Procedure
- On the Media Server, go to the directory $AVAYA_MPP_HOME/web/handlers.
- Verifier file permissions for these handler files.
Proposed Solution
Procedure
If the problem persists,
contact Avaya Technical Support.