Event name

PTELE00015

Event text

Gatekeeper Discovery Rejected on Channel {0} Due To {1}

Event level

Information event. No alarm is generated.

Trigger component

Media Server telephony provider that runs as part of the SessionManager process

Problem description

{0} - The name of the channel.

{1} - Provides information about the event.

The Communication Manager (CM) gatekeeper rejected a gatekeeper location that was requested for the specified station.

Proposed Solution

Procedure

Verify that the extension configuration and network connectivity are correct.

  • Security denial: Wrong password configured.

  • Invalid alias: Invalid extension configured.

  • Resource unavailable: CM lacks resources or licenses.

  • Duplicate alias: Station already registered.

  • Terminal excluded: Invalid extension.