- Event name
-
PTELE00023
- Event text
-
Mrcp Media Negotiation Failed Due To {0}
- Event level
-
Error event. No alarm is generated.
- Trigger component
-
Media Server telephony provider that runs as part of the SessionManager process
Problem description
{0} - Provides information about the event.
The Automated Speech Recognition (ASR) server or Text-to-Speech (TTS) (TTS) server could not support the configured codec.
Proposed Solution
Procedure
Verify that the Media Server, ASR server, and TTS server configurations
are correct.