- Event name
PTELE00024
- Event text
Call Handler Initialization Failed {0}
- Associate alarm details
Name: QTELE00024
SNMP Trap ID: 17197
- Event level
Fatal event.
Major alarm is generated by default. You can change the severity for this alarm by logging in to Experience Portal Manager and using the Alarm Codes page.
- Trigger component
Media Server telephony provider that runs as part of the SessionManager process
Problem description
{0} - Provides information about the event.
The system encountered an internal fatal error.
Proposed Solution
Procedure
Restart the Media Server.