Event name

PTELE00040

Event text

Max Stations Exceeded {0}

Event level

Error event. No alarm is generated.

Trigger component

Media Server telephony provider that runs as part of the Session Manager process

Problem description

{0} - The error message.

The telephony configuration that was sent by the EPM exceeded the maximum number of H.323 ports and SIP channels that a Media Server can support.

Proposed Solution

About this task

Typically, this problem should not occur at customer sites.

Procedure

  1. Reduce the number of ports or channels that are configured for the Avaya Experience Portal system.
  2. Contact Avaya Technical Support.