 |
PTRC_00013
- Event name
PTRC_00013
- Event text
Could not close file {0}.
- Event level
Error event. No alarm is generated.
- Trigger component
Trace WS
Problem description
{0} – Trace file name
The trace web service could not close the specified file.
Proposed Solution
Procedure
- This error should not occur only if the file was corrupted at the file I/O operation or power failure.
- User can restart Media Server to retry trace retrieval to see if this happen again.