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PTRC_00033
- Event name
PTRC_00033
- Event text
Failed to initialize Database I/F.
- Event level
Error event. No alarm is generated.
- Trigger component
EPM trace client
Problem description
The trace client attempt to access data from EP table, but was failed at initializing Database.
This error is associated with PTRC_00031 or PTRC_00032 events.
Proposed Solution
Procedure
- Check the solution in PTRC_00031 and PTRC_00032.
- If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.